🚚 SHIPPING POLICY – Scents Vault

At Scents Vault, we are committed to delivering your orders in a reliable and timely manner.

🌍 Shipping Coverage

We offer shipping to multiple locations.
Availability may vary depending on your region.

⏱ Order Processing Time

All orders are processed within:

• 1–2 business days (excluding weekends and public holidays)

Once processed, your order will be shipped to the provided address.

🚛 Estimated Delivery Time

Estimated delivery time:

• 3–7 business days (depending on location)

Delivery times may vary due to external factors.

💸 Shipping Charges

• Shipping charges are calculated at checkout based on your location
  OR
• Free shipping may be available on selected orders (if applicable)

📦 Order Tracking

Once your order has been shipped, a tracking number may be provided (if available) so you can track your shipment.

⚠️ Shipping Delays

While we aim for timely delivery, delays may occur due to:

• Courier or logistics issues
• Customs clearance (for certain locations)
• Weather conditions
• Public holidays or peak seasons

We appreciate your patience in such situations.

❗ Incorrect Address

Please ensure that your shipping details are accurate and complete.

Scents Vault is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

📭 Failed Delivery Attempts

If delivery is unsuccessful:

• The courier may attempt re-delivery
• Or the package may be returned

Additional shipping charges may apply for reshipping.

Need Assistance?

If you have any questions about products or orders, our support team is always ready to help.

📧 Email: help.scentvault@outlook.com
📍 Address: 1590 Rosewood Ave, Lakewood, OH 44107