🔐 PRIVACY POLICY – Scents Vault

At Scents Vault, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

📌 Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Order history and purchase details

We may also automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device information
• Website usage and browsing behavior

🎯 How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Detect and prevent fraudulent transactions
• Comply with legal obligations

🔒 Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data.

All payment transactions are securely processed through trusted third-party payment gateways.
We do not store or have direct access to your complete payment information.

🤝 Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties only when necessary, including:

• Payment processing providers
• Shipping and logistics partners
• Website hosting and analytics services

These parties are obligated to protect your data and use it only for specified purposes.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Personalize your experience
• Analyze traffic and performance

You can manage or disable cookies through your browser settings.

🌍 International Data Transfers

Your information may be processed and stored in different countries depending on our service providers.

By using our website, you consent to such data transfers where applicable.

📧 Email Communication

We may contact you via email for:

• Order confirmations
• Shipping updates
• Customer support responses

You may opt out of promotional emails at any time.

🧾 Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Object to or restrict certain processing

To exercise your rights, please contact us using the details below.

🔄 Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with immediate effect.

Need Assistance?

If you have any questions about products or orders, our support team is always ready to help.

📧 Email: help.scentvault@outlook.com
📍 Address: 1590 Rosewood Ave, Lakewood, OH 44107